Privacy Policy for Desert Haven Decor
At Desert Haven Decor, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how our company, specializing in fashionable furniture manufacturing, custom design, interior decor consultation, sustainable sourcing, furniture restoration, and retail/wholesale distribution of unique desert-inspired pieces, collects, uses, and safeguards the information you provide through our online platform and services. We adhere to applicable privacy laws, including the General Data Protection Regulation (GDPR) where relevant, and Canadian privacy legislation.
1. Information We Collect
We may collect various types of information from and about users of our site and services, including:
- Personal Identification Information: Name, address, email address, phone number, and other contact details when you make a purchase, request a consultation, sign up for our newsletter, or contact us directly.
- Financial Information: Payment details (e.g., credit card numbers) required for processing transactions. Please note that we do not store full payment card details on our servers; they are processed securely by third-party payment processors.
- Demographic Information: Age, gender, preferences, and interests related to our products and services, which may be provided voluntarily to help us tailor our offerings.
- Usage Data: Information about how you access and use our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand user behavior and improve our platform.
- Design and Project Information: Details related to custom furniture design requests, interior decor preferences, and restoration projects you entrust to us.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Services: Fulfilling orders, conducting custom furniture fabrication, providing interior decor consultations, managing furniture restoration and reupholstery services, and delivering products.
- To Communicate with You: Responding to inquiries, sending order confirmations, shipping updates, marketing communications (if you have opted in), and important notices.
- To Improve Our Services: Analyzing usage trends, conducting research, developing new products and features, and enhancing the user experience on our site.
- For Marketing and Promotion: Sending you information about our new collections, special offers, and events that we believe may be of interest to you, based on your preferences and consent.
- For Security and Fraud Prevention: Protecting our online platform, employees, and customers from potential fraud or security threats.
- To Comply with Legal Obligations: Meeting legal, regulatory, and compliance requirements.
3. Disclosure of Your Information
We do not share, sell, rent, or trade your personal information with third parties for their direct marketing purposes without your explicit consent. We may disclose your information in the following circumstances:
- Service Providers: To trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, IT support, and marketing services. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: When required by law or in response to a valid legal process, such as a court order or subpoena.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Security
We implement a variety of security measures designed to protect your personal information from unauthorized access, use, or disclosure. This includes using secure servers, encryption technologies, and access controls. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data we hold.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
6. Cookies and Tracking Technologies
Our site may use "cookies" and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device to collect standard Internet log information and visitor behavior information. When you visit our online platform, we may collect information from you automatically through cookies or similar technology. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
7. Links to Other Websites
Our site may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Desert Haven Decor
785 King Street West, Suite 200,
Toronto, Ontario,
M5V 1N9,
Canada